Traveline Scotland App – new ‘Travel to Hospitals’ feature

Strathclyde Partnership Transport (SPT) has provided £10,000 funding towards the latest version of the Traveline Scotland app, which features an easy-to-use, dedicated ‘Travel to Hospitals’ section.

In anticipation of the New South Glasgow Hospitals (NSGH) opening, the free app, which currently has 550,000 downloads, now offers instant information on transport links available to hospitals across Scotland – at the tap of a screen.

With space for 750,000 patients and more than 10,500 staff, it is vital that the large volume of people accessing Europe’s largest hospital can easily access travel information.

SPT Director of Bus Operations Ronnie Park said:
“SPT recognised the need to have the app updated and available on all relevant smartphone platforms well before NSGUH opened its doors.

“With several existing NHS facilities being merged into one campus, the number of new public transport users is likely to significantly increase, so having a simple and seamless source of information is absolutely essential.”

Using the new feature, users can easily pick their NHS destination from a list of pre-defined locations, which will plan their journey right to the door of that facility.  For the new South Glasgow Hospitals, this will take staff and visitors directly to the new bus facility at Arrival Square on the campus.

The hospitals section of the app is marked with clear ‘H’ branding currently used on bus timetables and provides public transport information to all the main hospitals across Scotland, not just the Greater Glasgow area. ‘Travel to Hospitals’ information is also available on the Traveline Scotland website, Android app, iOS app, Amazon Kindle app, BlackBerry 10 app, Windows Phone app and through a 24-hour call centre.

Mr Park added:
“Through the development process it seemed wise to have the functionality relate to the whole country, given that the app’s current remit is Scotland-wide and information about access to healthcare would benefit the wider population.”

An NHS Greater Glasgow & Clyde spokesman said:
“The move to the new hospitals is the biggest ever migration of services in the history of Glasgow health care.

“We want to ensure patients, visitors and staff are fully prepared for the move and have a travel plan in place.

“By using the Traveline Scotland service, people will have a number of ways to find a wide variety of travel options for travelling to and from the hospitals.”

The latest version of the Traveline Scotland app is currently being promoted within the NHS to staff making the move to the new site through intranet posts, posters, leaflets and staff travel roadshows.

Did you know?

  1. The app averages 4 stars out of 5 from users on app store reviews
  2. In March 2015 Traveline Scotland offered over 800,000 personal public transport journey plans to users across the main website, app and call centre
  3. The app can be downloaded by searching app stores for “Traveline Scotland” or by visiting which will take users direct to their app store download page
  4. The app has been available for iPhone since 2010, with Android, BlackBerry, Kindle and Windows Phone following soon after. This means it is universally available on around 95% of smartphones and tablets in use in the UK today
  5. During Glasgow 2014 the Traveline Scotland app was developed to provide information on services on offer to all venues.