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• About the Scotland-wide Scheme

• Older and disabled people can now travel free on any local bus service, or scheduled long distance coach service, anywhere in Scotland even during the rush hour.

  A Scottish Citizens' National Entitlement Card (Entitlement Card) is needed to use the scheme. There is no charge for an Entitlement Card.

  People who live in the area covered by Strathclyde's Concessionary Travel Scheme can also use their Entitlement Card to obtain cheaper fares on ScotRail trains and the Glasgow Subway within the area covered by the Strathclyde Scheme. A Strathclyde Concessionary Travel Scheme Ferry Travel Card is still needed to obtain concessionary travel on ferries for those people who qualify for them.

  View more details about the Strathclyde scheme.

• Applying for an Entitlement Card

• If you have never held a travel card before and now wish to apply because you are aged 60 or over, you can pick up an application form (LS304) from your nearest Post Office, from:

  • Your nearest post office;
  • SPT travel centres;
  • SPT Travel Card Unit, Buchanan Bus Station, Killermont Street, Glasgow G2 3NP.

  Tel: 0141 333 3211.Fax: 0141 333 3175. Textphone: 0141 333 3258.

  E-mail: freebus@spt.co.uk

  If you think you may be eligible for an Entitlement Card and to take advantage of the free bus scheme because you have a disability, you can obtain an application form (NCT001) from your local Social Work office. Information on where you should apply can be obtained by contacting the Travel Card Unit at SPT.

  If you have a Strathclyde Concessionary Travel Scheme Travel Card with a named ferry route on it, you need to keep using this card for ferry travel and renew it when it runs out. You can renew your elderly person's Ferry Card at your local Post Office. Disabled persons' cards must be renewed via the Travel Card Unit.

• Who is eligible for an Entitlement Card?

• Everyone who applies for an Entitlement Card, whether they are applying on the basis of age or disability, must live in Scotland. You will have to provide evidence that you reside in Scotland.

  To qualify for an Entitlement Card you must be 60 years old or over, or you must be of fare paying age and qualify under one of the following:

  • You receive the higher rate of the mobility component of the disability living allowance;
  • You receive the higher or middle rate of the care component of the disability living allowance;
  • Receive attendance allowance;
  • Receive a mobility supplement of the Naval, Military and Air Forces (Disablement and Death) Service Pension.
  • You have a disabled person's parking badge (commonly known as Blue Badge).

  Or you must be of fare paying age and qualify under one of the following:

  • You have been certified and registered as blind or partially sighted;
  • You would be refused a driving licence because you fail to meet the eyesight standard;
  • Suffer bilateral hearing loss greater than 70dBHL averaged over one, two and 4kHz;
  • You live in a residential home or hospital and are eligible for the higher or middle rate of the care component of the disability living allowance or attendance allowance;
  • Have been refused a driving licence, have had your driving licence revoked, or would be refused a driving licence on medical grounds, except for on the grounds of persistent drug or alcohol misuse; ;
  • You are under the legal age to drive but would have a driving licence application refused on the grounds of impaired physical fitness except where the impairment is caused by persistent drug or alcohol misuse;
  • Your ability to travel is impaired by a mental illness which has lasted for more than a year and you need to travel to keep health or social care appointments or take part in activities as part of a treatment, care or rehabilitation programme;
  • You have been diagnosed as terminally ill or with a progressive degenerative condition and your illness means your mobility and ability to carry out day to day activities are severely impaired;
  • You have lost one or both of your legs; one leg and one arm or both arms.

  People who need someone to help them with their travelling needs

  People who are aged five years old and over, whose mobility is such that they need someone to help them when they travel, can apply for an Entitlement Card with a companion.

  This allows the eligible person and one companion to travel free of charge together for the same journey by bus. The companion can be a different person from journey to journey, providing they get on and off the bus at the same places as the card holder.

  There is no need for a companion cardholder to be accompanied on all journeys they make. They have the choice of whether to travel on their own or whether to have a companion with them.

  You qualify for a companion card if you meet the following criteria:

  • You receive the higher or middle rate of the care component of the disability living allowance;
  • You receive attendance allowance;
  • Live in a residential home or hospital and are eligible for the higher or middle rate of the care component of the disability living allowance or attendance allowance;
  • You have been certified and registered as blind.
• Renewal of your National Entitlement Card for persons aged 60 and over.

• If your National Entitlement Card for persons aged 60 and over is due to expire then you will automatically be sent a replacement card approximately two weeks before your card expires.

  There is no need to contact Strathclyde Partnership for Transport unless you have changed your address since the issue of your current card.

  If this is the case please telephone the Travel Card Unit as soon as possible on 0141 333 3211.

  If you are deaf or hard of hearing and use a textphone you can contact us on our textphone on 0141 333 3258.

• Loss/theft of your National Entitlement Card

• It is not necessary to complete another application form.

  Please contact:
  SPT Travel Card Unit, Buchanan Bus Station, Killermont Street, Glasgow, G2 3NP.
  Tel: 0141 333 3211
  Fax: 0141 333 3175
  e-mail freebus@spt.co.uk
  A replacement should reach you within one week.

• Concessionary Travel Card Unit - opening times

• Day	Telephone enquiries (0141 333 3211)	In-person enquiries (Kiosk, Buchanan bus station, Glasgow)
  Monday to Thursday	09.00 to 16:45	09:30 to 15:45
  Friday	09.00 to 15:30	09:30 to 15:30

  
  

  The Travel Card Unit is closed on public holidays.

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